Fluid Recruitment

Here’s a gem: candidates often rank workplace benefits higher than the promise of a pay rise – and health insurance will often seal the deal. Lesson learned: Fluid Recruitment now not only offers health insurance to its staff but advises its employer clients to do the same.

Recruitment director Peter Clark has assembled a talented team of 11 at Fluid Recruitment and he’s keen to ensure that Fluid remains their employment of choice. So he’s applying a lesson he’s learned from the candidates he helps to find work: money isn’t always the main attraction – it could even be the last thing on the list, and candidates often rank workplace benefits higher than the promise of a pay rise.

“We operate in an extremely competitive market, where all employers are looking for ways to attract and retain staff,” says Peter. “Retention is often their biggest issue, because it can be hard to hold on to good people, and it costs so much time and money to replace them.

“Candidates’ needs are changing, and social media and other developments mean they’re more connected and informed than ever. They’re shopping around, and as well as asking about jobs and pay, they want to hear about ‘softer’ benefits – from the company culture and the working environment to things like health insurance and flexible hours.”

Peter says that health insurance is always a popular choice among candidates, and it can have a pivotal role when they have two or more employers to choose from.

“Candidates really like the benefits of health insurance – especially if they’ve had it in previous roles – so there’s a lot of value attached. Ultimately, it can matter more to an individual than the salary.”

Peter’s experience mirrors the results of Southern Cross’s 2019 ‘Measuring the Benefits of Health Insurance’ survey, in which 56 per cent of employees said that employee benefits such as health insurance had been important to them in accepting their current roles. This leapt up to 79 per cent for those who’d had employer-subsidised health insurance when they’d accepted their previous roles.

Peter has offered his team health insurance since 2018.

“I’m always looking for new opportunities to make people feel good at work, and when one of my team suggested health insurance I thought it was a great idea. I’m delighted to say that everyone took up the offer.”

Fluid Recruitment now offers its employees fully funded health insurance through Southern Cross’s Wellbeing Two plan. The plan covers (among other things) cancer care, surgical treatment and consultations and diagnostic imaging and tests*. Staff are welcome to include partners and children too (at their own cost) and a number have done so.

Peter says the benefits of health insurance are many – for his staff and his business. “The key benefit for our staff is the comfort of knowing they have it, and that pre-existing conditions may be covered. For the business, it’s a great selling point when we’re hiring new staff and a key factor in keeping staff too. And it costs less than I thought it would, so it delivers real value for money.

“Fortunately, no-one has yet had to use their insurance for anything serious. However, I’m sure it’s helped to reduce sick leave, as people get medical help quickly when they need it, and so take less time off work.”

I recommend health insurance to all my clients. It’s such a great way to show your staff that you care about their wellbeing and, equally importantly, to provide them with a reason to stay.”