If there’s one word to describe Cardrona Alpine Resort, it would be family. Steeped in tradition and led by values, Cardrona takes caring for their people very seriously. From encouraging employees to take ski ‘ride breaks’ to giving health insurance to all permanent staff, it’s no wonder their team never want to leave.
Who could have imagined that on 19 March 2020 all borders would be closed to international visitors? Not Cardrona Alpine Resort who were gearing up for a full mountain of activities with up to 5000 visitors a day, along with international ski and snowboard events.
But when the tough calls were made, the leadership team never even considered cutting back on health insurance for permanent staff.
“Making staff feel secure was absolutely critical during this period, so holding onto health insurance was vital to keep our staff feeling safe, comfortable and happy,” explains general manager Bridget Legnavsky. “We have a very strong understanding of manaakitanga or caring for the wellbeing of people’s mana. We expect our staff to look after our guests and they can only do that if they look after themselves. So, as a leadership team, our job is to deliver this.”
Being on an insurance plan makes it easier for a person to seek help. If they get sick or just want to just check anything they can go see the doctor* or the physio* when they need to, and it not be a huge financial burden.
The Cardrona team definitely see value in their employee benefit.
“I did all of my dental treatment* through Southern Cross. It’s just a case of taking a photo of the claim, uploading it to the app and you’re away,” says Phil Waddell, the company’s digital and marketing specialist.
Long-time events manager ‘Spy’ Dunbar was diagnosed with prostate cancer last year. He didn’t have to worry about if he could pay for it or when his surgery would be because all of that was taken care of by Southern Cross.
Jo Beacham from Rentals has just come back to work after a long battle with coeliac disease and endometriosis. She says, “Why I think Cardrona offers Southern Cross is the same reason why I have Southern Cross health insurance for my family – they’re all about the family dynamic and doing what they can to help.”